Legal notice

Specified Commercial Transactions Act

Seller  
Ｍａｐｌｅ＆Ｗａｔｔｌｅ合同会社

Representative  
Luana De Faveri

Address  
Chuo-dori 1-7-35, Morioka, Iwate 020-0021, Japan

Contact
Phone: 080-7355-8870
Email: support@mapleandwattle.com
Please contact us by email for all enquiries.

Prices  
Displayed on each product page (tax included)

Shipping
¥690 flat rate or free for orders over ¥4,800

Payment Methods  
Credit card, PayPal, Convenience Store, Pay-easy, Bank Transfer, PayPay, Paidy, Merpay, au PAY

Payment Timing  
Payment is charged at the time of order

Delivery  
Orders are typically dispatched within 1–3 business days (excluding peak periods and holidays). Depending on the destination, we will deliver your order via the most suitable carrier: Yamato Transport (Kuroneko Yamato), Sagawa Express, or Japan Post.

Returns  
Returns and exchanges are not accepted for customer preference.  
If your item arrives damaged, defective, or incorrect, please contact us within 7 days with photos. We will review and arrange a replacement or refund.

Return Shipping  
Covered by us for defective or incorrect items